When you sign up for TextIn or install TextIn from a partner platform, Colligso assigns a text-enabled Toll-Free number (TFN) to your account. You can find that number by following the steps described in Where can I find my SMS number? Note that this number is treated as unverified. This unverified number indeed allows your account to send and receive messages at low frequency but it is also subject to message blocking as described below. We recommend that you consider switching to local (10DLC) phone number once you are ready with your campaigns to engage with your customers.
Effective October 1 2022, all unverified Toll-Free numbers have been subject to message blocking.
US - Unverified Toll-Free numbers may route messaging traffic to the US, but under volume threshold limits.
Canada - Only Verified Toll-Free numbers will be able to route messaging traffic to Canada.
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