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Order fulfillment notification is available on selected platforms only. Currently, Colligso TextIn offers order ready notification on Clover, Oracle GloriaFood, Poynt, Square and Vend.
Follow instructions provided on Helpdesk article How can I enable order notification? to set up order notification on your Colligso account.
For setting up order notification on Clover, follow the instructions provided on our Helpdesk article How can I notify or page a customer when order is ready using Clover?
For orders from GoDaddy Poynt, Colligso TextIn requires a specific keyword on the note section of your order in order to trigger a notification of fulfillment. By default, TextIn looks for the keyword go.
At the time of completing the order, take the following steps. This assumes that you have either added the customer to your order or added an order on the selected customer on your point of sale.
For Oracle GloriaFood and Square the notification triggers when the order is fulfilled with states pickup or delivery.
For Square the notification triggers when the order is fulfilled. Orders could be of the following types: Delivery, Shipment, Pickup, Curbside, or Digital.
For Vend the notification triggers when the sale is completed.
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