How can I notify or page a customer when order is ready using GoDaddy Poynt?

Poynt Order Notification

Order fulfillment notification is available on GoDaddy Poynt. It is easy to set it up.

Pre-requisite

1. Install Colligso TextIn on GoDaddy Poynt

I Set up

1 On GoDaddy Poynt

Open the Register app and select menu to set up Order settings.

• Order notification is sent only when an order is completed. Enable Order Auto Close if you are not going to close the order explicitly.
• Drag Notes icon to the first row
• Close

2. On Colligso

Follow instructions provided on Helpdesk article How can I enable order notification? to set up order notification on your Colligso account.

II Order time!

On GoDaddy Poynt

For orders from GoDaddy Poynt, Colligso TextIn requires a specific keyword on the Notes section of your order in order to trigger a notification of fulfillment.

• Open your order to be fulfilled using Menu->Orders of the Register app.
• Tap on Notes as shown below.

• On Add Notes, enter keyword go
• Tap Update

• Close the order if it was not closed. Order notification is only sent when an order is closed.

Instructions above assumes that you have captured customer's mobile# while creating the order. One easy way to capture the customer's mobile number is by sending her/him a Text receipt as shown below.