How can I notify customer about order fulfilled?

Order fulfillment notification is available on selected platforms only. Currently, Colligso TextIn offers order ready notification on Clover, Oracle GloriaFood, PoyntSquare and Vend.


Set up

Create a ticket from this Helpdesk asking to setup order fulfillment notification on your account.


Order fulfillment on Clover, Poynt


For orders from Clover and Poynt, Colligso TextIn requires a specific keyword on the note section of your order to trigger a notification of fulfillment. By default, TextIn looks for the keyword go

At the time of completing the order, take the following steps. This assumes that you have either added the customer to your order or added an order on the selected customer on your point of sale.

  • Capture customer's mobile# (either using Text receipt or in Customer profile)
  • Fulfill the order by adding a note on the order with keyword go on the order


Order fulfillment on Oracle GloriaFood and Square

For Oracle GloriaFood and Square the notification triggers when the order is fulfilled.


Order fulfillment on Vend

For Vend the notification triggers when the sale is completed. 



Find out about the default order notification message in this article.  

Unable to find an answer?

Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.

Contact Us